Owner: Dermo Biotech S.L.
Registered Office: Calle Sierra Calderona 36, Puzol, Valencia
VAT NUMBER: B05321294
III. OBLIGATION TO PROVIDE PERSONAL DATA
The data requested in the forms of the Web Site are generally mandatory (unless otherwise specified in the required field) to fulfill the purposes for which they are being collected.
Therefore, if they are not provided or are not provided correctly, Dermo Biotech SL will not be able to provide its services properly, and will not be liable for any damages arising therefrom.
IV. PERSONAL DATA COLLECTED ON THE WEBSITE
The personal data that may be collected by Dermo Biotech SL on the Website or its forms are the following:
First and last name;
Complete personal mailing address
V. PURPOSE OF USER DATA PROCESSING BY Dermo Biotech SL:
Personal data provided through the Web Site will be processed by Dermo Biotech SL for the following purposes:
Identification and Onboarding of Users for the provision of services: To be able to identify the User so that he/she can access the services provided on the Website, as well as the necessary data to be able to carry them out.
Respond to the issues raised in the contact forms and email: Manage, process and respond to requests, applications, incidents or queries from the User.
Realization of quality and satisfaction surveys: Realization of consultations to the Users related to the quality and their satisfaction with the services provided by Dermo Biotech SL. Analysis of the reports and statistics obtained from the answers of the Users.
Sending of commercial communications: Sending of commercial communications through telematic or conventional means about Dermo Biotech SL.
Management of contracting of products and services: To manage the acquisition of products and services offered by Dermo Biotech SL through the Web Site.
VI. LEGITIMATE BASIS FOR THE PROCESSING OF USER DATA BY Dermo Biotech SL.
The legitimacy of the processing of the User's personal data will be the following:
Identification and Onboarding of Users for the provision of services: The processing of data derived from this purpose is the fulfillment of the contractual relationship at the request of the User of pre-contractual measures, as well as on certain occasions for the fulfillment of a legal obligation when so provided by the applicable regulations.
Respond to questions raised in the contact forms:The processing of data derived from this purpose is the fulfillment of the contractual relationship at the request of the User of pre-contractual measures.
To attend the exercise of rights of the Users: All the treatments derived from this purpose will have as a basis of legitimacy the compliance of legal obligations, in accordance with the provisions of the applicable regulations on data protection.
Conducting quality and satisfaction surveys: The treatments derived from the realization of quality and satisfaction surveys will have as a basis of legitimacy the legitimate interest, recognized to the person responsible for the treatment by the regulations. This legitimate interest is based on being able to offer users the services of Dermo Biotech SL, both on the Web Site with the highest quality and best possible experience for the user.
Sending of commercial communications: The treatment derived from this purpose will be based on the legitimacy of the consent, recognized to the data controller by the regulations.
6.6. Management of product and service contracting
The data processing derived from this purpose will have as a basis of legitimacy the fulfillment of the contractual relationship at the request of the User, recognized to the data controller by the regulations.
Dermo Biotech SL will use the data for the execution of the contract between the Parties.
The User has the right to object to the processing of his/her personal data for the purpose of sending personalized commercial communications, at any time and free of charge. The user may express such opposition by clicking on the link provided to unsubscribe from commercial communications or by sending an e-mail to the following address: INFO@BOVEHEALTH.COM
VII. TO WHOM WILL USER DATA BE SHARED?
The User's data may be communicated to:
The Public Administrations in the cases provided by law.
Courts and Tribunals in the cases provided for by law.
The State Security Forces and Corps in the cases provided for by law.
Companies that are part of the Dermo Biotech SL group for internal administrative purposes.
The companies with whom Dermo Biotech SL carries out commercial operations, as long as the treatments are necessary for the good end of the operation and guarantee, when appropriate, the continuity in the provision of the services offered to the Users.
VIII. INTERNATIONAL DATA TRANSFERS
Dermo Biotech SL has no intention of transferring Users' personal data to a third country or international organization. However, in the event that this were the case, Users would be expressly informed of this circumstance indicating the existence or absence of an adequacy decision of the European Commission, or, of the appropriate guarantees and the means to obtain a copy of these.
IX. CONSERVATION OF DATA
The User's data will be kept for the following periods:
Identification and Onboarding of Users for the provision of services will be retained for the period necessary for the provision of services from the Web Site at the request of the User and, once completed, for the period of limitation of legal actions arising from the provision of services.
Data provided through contact forms will be retained for the period necessary to process and respond to your request and, once completed, during the period of limitation of legal actions arising from that request.
Data used to attend to the exercise of User's rights, will be kept for the period necessary to carry out the right requested by the User and, once this right has been fulfilled, will be kept until the prescription of the eventual responsibilities derived from this treatment.
Conducting quality and satisfaction surveys, will be retained for as long as necessary to provide services to Users and until the User opposes or they are no longer necessary to fulfill the established purpose and any liabilities arising from the provision of services have expired.
Data used for sending commercial communications will be treated until the User opposes or revokes his/her consent.
In any case, Dermo Biotech SL will duly block the personal data of the Users, not having access to them at the time they cease to be necessary to fulfill the purpose for which they were collected, being only treated if so required by the competent judicial or administrative authority in the cases expressly established by law.
X. USER'S RESPONSIBILITY:
It guarantees that it is older than eighteen (18) years and that the data that it facilitates to Dermo Biotech SL are true, exact, complete and updated. To these effects, the User responds of the veracity of all the data that he/she communicates and will maintain the information facilitated suitably updated, in such a way that it responds to his/her real situation.
You warrant that you have informed the third parties from whom you provide your data, if you do so, of the matters contained in this document. You also warrant that you have obtained their authorization to provide their data to Dermo Biotech for the purposes indicated.
You will be liable for any false or inaccurate information you provide through the Website and for any damages, direct or indirect, that this causes Dermo Biotech SL or third parties.
XI. EXERCISE OF RIGHTS
To revoke the consents granted.
Obtain confirmation as to whether or not Dermo Biotech SL is processing personal data concerning the User.
Access to your personal data.
Rectify inaccurate or incomplete data.
Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
Obtain from Dermo Biotech SL the limitation of data processing when any of the conditions provided for in the data protection regulations are met.
Request the portability of the data provided by the User in those cases provided for in the regulations.
XII. SECURITY MEASURES
Dermo Biotech SL will treat the User's data at all times in an absolutely confidential manner and keeping the mandatory duty of secrecy with respect to them, in accordance with the provisions of the applicable regulations, adopting for this purpose the necessary technical and organizational measures to ensure the security of your data and avoid its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.
XIV. ACCEPTANCE, CONSENT AND UNDERSTANDING